A primary investigation is generally the best way to establish the origin, cause, spread and circumstances of the incident.
This would normally comprise:
- A site visit to examine, record and interpret the physical damage
- Canvassing immediately available information
- Prompt production of a preliminary report or advice
- Subsequent collation and interpretation of witness reports and other documentary evidence
- Laboratory examination, analysis and interpretation of results as required
- Preparation of a comprehensive final report suitable for litigation